Multi-year programs. Formal governance. Measurable outcomes.
Leading enterprise-scale transformation programs across cloud migrations, application rationalization, global operations consolidation, and shared services models — all governed through formal portfolio management, PMO discipline, and rigorous benefits realization.
Each program represents a major transformation led from strategy through delivery — with formal portfolio governance, executive reporting, and measurable benefits realization.
Complex, cross-functional migration of 40,000 users and 1.2 PB of data to Microsoft GCC High — a specialized government cloud for handling CUI and ITAR-sensitive data.
Governance: Wave-based execution model, data governance decision framework (file versioning, age thresholds), risk management, ITAR handling, and executive reporting to senior leadership and Audit.
Directed three simultaneous AI use cases from business case through change management — Microsoft Copilot, enterprise AI chatbot, and Agentic AI with RAG — managing roadmap, dependencies, and enterprise change across 40,000 users.
Outcome: 20% Help Desk demand reduction through AI-enabled automation; full governance framework established for each use case.
Consolidated eight regional IT operations groups across EMEA, Asia Pacific, and North America into a single global operating model — managed as a formal transformation program with structured wave execution.
Results: 55% productivity increase, $1.3M annual OPEX reduction, standardized technologies and support processes across 70+ global locations.
Led end-to-end design, build, and market launch of a Digital Risk solution on ServiceNow IRM — from concept through investment governance, release planning, and commercial packaging.
Outcome: Selected as 1 of 2 globally funded Big 4 firmwide investments — the only IRM product selected from all global submissions.
Establishing structured demand management — evaluating proposals against strategic objectives, capacity, and risk; aligning the multi-year technology roadmap to business needs. Led DOE OCIO demand management, Fortune 500 M365 portfolio, and federal program intake for consulting firms.
Designing formal governance structures — roadmaps, dependency mapping, risk registers, RACI matrices, and stakeholder communication plans. Every major program governed with board-level visibility and formal escalation pathways.
Executing complex programs in controlled waves — validating each wave before proceeding, managing issues, and tracking risk posture continuously. Applied across both the GCC High migration and the global IT operations consolidation across Federal, Consulting and Aviation industries.
Embedding structured change management into every transformation — stakeholder analysis, impact assessment, communications plans, training curricula, and adoption measurement. Behavior change tracked through metrics, not just training completion.
Tracking and reporting measurable program outcomes against the business case — financial impact, productivity metrics, risk posture, and user adoption. Benefits realization delivered to CIO, CFO, and Audit stakeholders throughout program execution.
Fortune 500 — AI governance, GCC High migration, CMMC compliance transformation
SEC — 120+ application portfolio modernization and governance
DOE OCIO — Innovation portfolio, technology roadmap, demand management
Aviation — Global IT operations consolidation, 70+ locations
HHS, NIH — IT governance transformation, PMO establishment
Big 4 — Digital risk product launch, PEO Aviation transformation
HUD, DOT — CIO organization governance and process improvement
Baylor College of Medicine — Research IT infrastructure